John Smith

John Smith

Member since 07 June 2019
Total activity 46
Last activity 1 day ago
Following 4 user
Followed by 15 user
Votes 7
Subscriptions 9

Activity overview

Latest activity by John Smith

  • John Smith created an article,

    Creating and managing moderator groups

    Guide managers can create moderator groups for the community so that designated agents and end-users can manage community activity. Community moderators can be any users you choose to administer co...

    • 0 comments
    • 0 followers
    • 0 votes
  • John Smith created an article,

    Working on a theme locally

    The most powerful theming features in Guide are the abilities to import, export, and work locally with themes. When you’re making major updates to a theme or building your own theme from scratch, t...

    • 0 comments
    • 0 followers
    • 0 votes
  • John Smith created an article,

    Importing and exporting your theme

    You can import or export a zip archive of a Help Center theme, containing templates, JavaScript, CSS, and assets.

    • 0 comments
    • 0 followers
    • 0 votes
  • John Smith created an article,

    Previewing theme changes locally

    You can export a theme’s files from Guide and work on the files offline in your favorite editor.

    • 0 comments
    • 0 followers
    • 0 votes
  • John Smith commented,

    Thank you for the feedback on my post, Adelle. I’m glad that you found it to be really helpful and look forward to hearing from you again.

  • John Smith commented,

    Glad to hear it, Marcos. I will be sure to make additional helpful comments on other articles as it is in my nature to be helpful.

  • John Smith commented,

    Is there any way to create an article that doesn’t show in an article list, but will pull up in a search result?

  • John Smith commented,

    This would require some custom code in your theme. I’d recommend taking a look at the following Support Tip.

  • John Smith created an article,

    Getting started with Guide Setting up

    Guide enables you to provide end users with a complete self-service support option and empowers agents to better help customers. Using Guide you can create a Help Center that includes:

    • 0 comments
    • 0 followers
    • 0 votes
  • John Smith commented,

    This is the first comment that I’ve made on an article and I think that it will really help someone out when they read it.